RMA (Return of Material Authorization) Procedure Kontron Europe GmbH (Augsburg, Germany)
All equipment returned to Kontron must have a Return Material Authorization (RMA) number assigned exclusively by Kontron. Kontron cannot be held responsible for any loss or damage caused to the equipment received without an RMA number. The Buyer accepts responsibility for all freight charges for the return of goods to Kontron's designated facility. Kontron will pay return freight charges back to the Buyer's location.
150 rue Marcellin Berthelot
83078 TOULON Cedex 9
Phone: +33 4 98 16 34 15
Standard Warranty Policy Rev. FT.GE.012-1e (PDF)