The Basics:
A paid, temporary solution to provide you time to transition
Typically available for up to 3 years after end of support
Provides 'critical' security updates to your OS
No feature updates, design change requests, or non-security bug fixes
Available on a by-edition basis, "if and when available"
Requires enrollment or licensing through Microsoft or authroized distributors
Interested in Getting an Extended Security Update?
If you have devices that you want to protect beyond end-of-support, don't wait. Plan your next steps today.
Kontron can help you confirm eligibility, purchase licenses, and guide you through registering your devices so you can continue to receive critical updates.
FAQ
EOS (End of Support) means Microsoft will no longer release regular feature or security updates for the product. EOL (End of Life) means an OEM may no longer purchase or ship devices with this product.
Windows will continue to function. Devices will continue functioning but will be subject to new security risks since Microsoft security updates will not be available to protect the devices.
OEMs must have the following agreements: Microsoft Business & Services Agreement (MBSA), Customer Licensing Agreement (CLA), Ecosystem Partner Services Offering (EPSO) Service Terms (ST), EPSO Fee Schedule (FS), EPSO-ESU Service Terms Schedule. Kontron will help facilitate the agreement process in conjunction with Microsoft.
Microsoft MSRC “Important” and “critical” security updates and bulletins along with support to resolve issues related to ESU deployment and updates.
Contact Kontron.
After the three ESU components are installed on the device, the monthly ESU Security Updates can be installed with your current update process.
The ESU Keys are valid for one year and ESU Program runs for three years post EOS date.
The ESU activation keys do not require a connection to the internet.
Yes, this is a requirement of the program to support ESU updates.
The Ecosystem Partner Service Offering (EPSO) is a support agreement with Microsoft that can be applied to updates with this program or other support needs. An EPSO is required to participate into the program.