Carrier Grade Server TIGH2U This product is legacy
2U Carrier Grade Server for Telecom and Data Center Applications
Specifications
- NEBS-3 / ETSI compliant
- Long life support (3 years)
- Short depth, ruggedized 2U chassis
- Dual, redundant AC or DC power option
- Telco alarm management
- Hardware RAID option
- Download Deployment CD
Performance and energy efficiency in a rugged, carrier-grade design
Shipping since 2008, the Carrier Grade Server TIGH2U is a NEBS-3 and ETSI-compliant 2U carrier-grade rack-mount server. It features the Intel® Xeon® processor 5400 series (with 45nm technology) to provide breakthrough performance and energy efficiency for compute- and I/O-intensive applications and workloads.
This server is an excellent choice for the demanding environment and limited space of the central office and high availability data centers. It enables Original Equipment Manufacturers (OEMs) and Telecom Equipment Manufacturers (TEMs) to create specialized, value-added solutions for a variety of telecom applications including unified messaging, Services over IP (SoIP), call control, media and signaling gateways, and operational system support.
The TIGH2U is designed to be fire-resistant and to withstand extreme heat, humidity, altitude and zone 4 earthquake shock. Advanced server management and telco alarm management features provide visual, audible (optional) and System Network Management Protocol (SNMP) event indications of faults, consistent with the rigid requirements of the telecom central office environment.
This server is an excellent choice for the demanding environment and limited space of the central office and high availability data centers. It enables Original Equipment Manufacturers (OEMs) and Telecom Equipment Manufacturers (TEMs) to create specialized, value-added solutions for a variety of telecom applications including unified messaging, Services over IP (SoIP), call control, media and signaling gateways, and operational system support.
The TIGH2U is designed to be fire-resistant and to withstand extreme heat, humidity, altitude and zone 4 earthquake shock. Advanced server management and telco alarm management features provide visual, audible (optional) and System Network Management Protocol (SNMP) event indications of faults, consistent with the rigid requirements of the telecom central office environment.
Features
| Power Supply | Dual-redundant 600W AC or DC hot-swap power supply (2nd power supply optional) |
| CPU | Dual socket support for Quad-Core Intel® Xeon® Processors E5440 (2.83GHz, 80W) and L5410 (2.33GHz, 50W) |
| Main Memory | Eight FB-DIMM slots (240-pin DDR2-533/667 MHz); Maximum 64GB memory (non-mirrored mode) |
| PCI Express / PCI support | Up to five PCI slots for flexibility and additional I/O---Low-profile riser supports two PCIe x4 slots; Full-height, full-length riser supports three slots (two PCIe x4 [or 1 PCIe x8] and one PCI-X); additional full-height riser options for PCI-X |
| Dimensions (H x W x D) | 3.45 inches (87.6 mm) x 17.14 inches (435.3 mm) x 20 inches (508 mm) |
| Rear I/O | Two rear-panel GbE NIC (Cu) ports, upgradeable to 20 GbE ports (max) based on PCI configuration and optional I/O modules |
| Drive bays internal | Drive trays for up to six hot-swap 2.5-inch SAS hard disk drives; Additional bay supports optical drive (purchased separately) |
| Management | Telco Alarm Management (std); Remote Management Module (optional) |
| Flash | Flash storage capability supports specified solid state drives (purchased separately) |
| Alarm Card | Telco Alarm Management - front-panel feature supports central office alarm systems |
| I/O Expansion Type | Optional I/O modules enable additional external SAS storage or two additional GbE NIC (Cu) ports on rear panel |
| RAID | Software RAID 0,1,10 supported (std); Hardware RAID 5 supported as optional module |
| Chipset | Intel® 5000P Memory Controller and ESB2-E I/O Controller chipset; 1333 MHz front side bus |
| Front Bezel | Standard gray bezel; customizable bezel available (optional) |
| Hot Swap | Hot-swap, redundant power supplies; hot-swap hard drives |
Downloads
Datasheets
TIGH2U Datasheet
[ datasheet_tigh2u.pdf, 794.28 KB, Aug.31.2017 ]
Manuals
Guide to CRMS Rack Mount Kits
This guide provides an overview of rack mounting options that are offered by Kontron for its Communication Rack Mount Servers on 2-post or 4-post, 19-inch or 23-inch racks.
[ crms-rack-mount-kits_1_0.pdf, 403.9 KB, Sep.11.2017 ]
TIGH2U Product Guide - Rev. 1.2
Description of hardware set-up and replacement
[ tigh2u_pg_revision_1-2.pdf, 9.75 MB, Apr.20.2023 ]
Telco Alarm Manager User Guide - Rev. 1.7
[ tam_user_guide.pdf, 149.86 KB, Sep.11.2017 ]
TMLREK01 Installation Guide
This guide provides installation instructions for the TMLREK01 kit that enables the use of Intel rail kits AXXBASRAIL13 and AXXHERAIL2 with a Kontron Communications Rackmount Server.
[ k000032-001-tmlrek01-instructions.pdf, 660.5 KB, Sep.11.2017 ]
Frequently Asked Questions (FAQ)
High Level and Technical FAQ for CRMS
[ faq.htm, 76 B, Sep.11.2017 ]
General Safety Instruction
[ general-safety-instructions.pdf, 560.72 KB, Jan.04.2021 ]
BIOS
SAS Software RAID Firmware and OpROM Update Package Version 1.25.01
[ crms_sas_firmware_1-25-01.zip, 18.78 MB, Apr.20.2023 ]
SAS Software RAID Firmware and OpROM Update Package Version 1.29.00
Refer to 'ESRT2_IR_readme.txt' for change log and installation instructions
[ crms_sas_firmware_1-29-00.zip, 27.42 MB, Apr.20.2023 ]
Firmware Update Package for the Kontron Deployment Assistant, OFU, and DOS
BIOS 96.10, BMC 66, FRUSDR 12, HSC 2.11
NOTE: When using the Deployment Assistant CD method to update FRUSDR firmware, the user must choose the option to update SDRs only.
[ tigh2u_nsc2u_sup22.zip, 2.62 MB, Nov.27.2013 ]
Firmware Update Package for the Kontron Deployment Assistant, OFU, and DOS
BIOS 99, BMC 66, FRUSDR 13, HSC 2.11
NOTE: When using the Deployment Assistant CD method to update FRUSDR firmware, the user must choose the option to update SDRs only.
[ tigh2u_nsc2u_sup23.zip, 2.62 MB, Nov.27.2013 ]
Firmware Update Package for the Kontron Deployment Assistant, OFU, and DOS
BIOS 101, BMC 68, FRUSDR 13, HSC 2.11
NOTE: When using the Deployment Assistant CD method to update FRUSDR firmware, the user must choose the option to update SDRs only.
[ tigh2u_nsc2u_sup25.zip, 2.62 MB, Nov.27.2013 ]
Drivers
Intel® On-Board NIC Driver for Linux Version 14.0*
[ intel-lan_linux_v14-0.zip, 2.96 MB, Apr.20.2023 ]
SAS Storage Driver for Windows*
[ crms_sas_windows_1-25-05-00.zip, 4.14 MB, Apr.20.2023 ]
On-Board Video Driver for Windows*
[ crms_video_windows_8-24-50-2.zip-3, 28.84 MB, Apr.20.2023 ]
ESG-SHV Backplane Driver for Windows*
[ crms_hsbp_windows_5-00-6262-1.zip, 10.58 KB, Apr.20.2023 ]
Intel® Chipset Driver for Windows*
[ crms_inf_windows_8-6-0-1008.zip, 2.16 MB, Apr.20.2023 ]
SAS HW RAID Driver For SuSE* Linux*
[ crms_hwraid_sles_00-00-03-18-2.zip, 5.22 MB, Apr.20.2023 ]
SAS HW RAID Driver for RedHat* Linux*
[ crms_hwraid_rhel_00-00-03-18-2.zip, 6.66 MB, Apr.20.2023 ]
SAS SW RAID megasr-13.21 Driver for Linux*
[ crms_swraid_megasr-13-21_linux.zip, 51.2 MB, Apr.20.2023 ]
SAS HW RAID Driver for 64-bit Windows*
[ crms_hwraid_windows_2-20-0-64.zip, 111.19 KB, Apr.20.2023 ]
SAS HW RAID Driver for 32-bit Windows*
[ crms_hwraid_windows_2-20-0-32.zip, 205.01 KB, Apr.20.2023 ]
SAS SW RAID megasr-13.16 Driver for Windows*
[ crms_swraid_megasr-13-16_windows_v-13-16-0308-2010.zip, 1.48 MB, Apr.20.2023 ]
Intel® On-Board NIC Driver for Windows Version 14.0*
[ crms_nic_windows_12-4.zip-3, 47.92 MB, Apr.20.2023 ]
Intel imb IPMI driver source for Linux (GPL)
For latest version, refer to:
http://downloadcenter.intel.com/Product_Search.aspx?Prod_nm=imbsrc
[ imbsrc-28-tar.gz, 140.96 KB, Apr.20.2023 ]
SAS Driver for Linux*
[ crms_sas_linux_3-02-83-20.zip, 25.3 MB, Apr.20.2023 ]
Technical Advisory for ESB2/Gilgal NICs and BMC LAN
Includes upgrade instructions for BMC firmware and NIC drivers to fix the specified issues.
[ 403647_esb2_letter_v3_final.pdf, 30.6 KB, Jun.18.2020 ]
OpenIPMI+imb driver source for Linux (GPL)
[ openimb-391e-tar.gz, 136.63 KB, Apr.20.2023 ]
Software
HWRAID Firmware Flash Update
Latest version of HWRAID firmware. Refer to the 'ir3_1068SASHWR_Firmware_v1.12.280-0826_readme.txt' for change log and installation instructions.
[ ir3_1068sashwr_fw_v1-12-280-0826_pkg-v7-0-1-0075.zip, 17.23 MB, Apr.20.2023 ]
RMM2 firmware update file
Firmware version 6912 .bin file and release notes. Login to the RMM2 GUI and update via maintenance, update firmware button.
[ rmm2_6912_fw.zip, 4.39 MB, Nov.27.2013 ]
Tools
Deployment Assistant CD
This download contains the Deployment CD ISO image for the Carrier Grade Server TIGH2U and the IP Network Server NSC2U. Use a CD burning utility to extract the contents of the ISO image to CD or DVD Media.
[ tigh2u_nsc2u_deployment_cd_r006.zip, 560.78 MB, Nov.27.2013 ]
PDK - Provisioning Development Kit
A set of scriptable command-line utilities to flash and configure all server platform components (BIOS, BMC, RAID, NIC, RMM2, OS, etc.) from bootable media (e.g. USB, CDROM, PXE, etc.). Applies to TIGH2U, NSC2U, TIGW1U, and NSW1U servers.
[ intel_pdk-1-2.zip, 60.78 MB, Apr.20.2023 ]
Power Budget Tool for Intel® Carrier Grade Server TIGH2U
[ tigh2u_power_budget_tool_rev02.exe, 158.81 KB, Nov.27.2013 ]
PCT - Platform Confidence Test for DOS (TIGH2U / NSC2U)
Platform Confidence Test [PCT] is a functional diagnostic test of the motherboard. It is not a stress-test, nor does it test the functionality of add-in adapters.
[ skv110.exe, 1.12 MB, Nov.27.2013 ]
RAID Web Console 2 for Linux*
[ crms_webconsole2_linux_2-34-00.zip-3, 44.24 MB, Apr.20.2023 ]
RAID Web Console 2 for Windows*
[ crms_webconsole2_windows_2-34-00.zip-3, 34.87 MB, Apr.20.2023 ]
AutoGrab Event Log Collection Utility
1) Download the grab .iso file from the link provided in the autograb.htm file.
2) Follow the instructions to make the USB stick bootable.
3) Boot the server to the USB stick. If boot priority is enabled in the BIOS it should boot to the USB stick. If it doesn't boot to the USB stick then go to the BIOS and set the boot order to boot from your USB device first.
4) A script will automatically run after the system has booted into SLAX Linux and gather the event logs to the /capture directory. Note: Do not remove the USB stick until the system shuts down. It is during these last few seconds that the logs are copied to the USB stick. These logs can be submitted to technical support to help diagnose system issues remotely. The email address for technical support is included in the autograb.txt file.
[ autograb.htm, 1.47 KB, Nov.27.2013 ]
IPMImisc-1.2.6 rpm package for Linux
The ipmimisc package contains these utilities:
tamutil tamled iboot icmd iresetbmc getsmbios getplatform seltime diskevents immconfig getadvipmi
[ ipmimisc-1-2-6rpms-tar.gz, 4.38 MB, Apr.20.2023 ]
White Papers
Maintaining High Performance and Reliability: Innovative Vibration Suppression Technology for Communication Rack Mount Servers
The Communication Rack Mount Server
(CRMS) division at Kontron has an ongoing practice of
analyzing potential issues that could jeopardize how its
servers adhere to NEBS requirements or the overall quality
and reliability of the system itself. The experts at Kontron
are committed to testing and reviewing all components to
make sure each is up to the company’s high standards. As
part of this continual analysis process, the design team has
revealed some significant concerns associated with system
vibration that needs to be given serious consideration when
choosing a reliable server.
[ 1601_whitepaper-vibrationsupression_en.pdf, 1.11 MB, Nov.26.2020 ]
IPMI and Open Source Tools: Sorting Out the Confusion
Improving Server Management with the Right IPMI Tools for Your Implementation. The aim of server management is to help service systems via controls and information retrieved from sensors so that problems can be diagnosed early, quickly and, before they become overly critical. IPMI (Intelligent Platform Management Interface) is a standard interface used by many vendors to support all of these server management functions, either locally or remotely. IPMI-based management activities take place in the management controller firmware, instead of using the extra bandwidth from the main processor, which would reduce its production capacity. Using IPMI for server management enables the management of any large numbers of servers without spending the extra time and cost of on-site visits, and administrators can manage many different vendors’ systems with the same software, thereby reducing each server’s total cost of ownership.
[ kontron_wp_ipmi.pdf, 1.33 MB, Nov.27.2013 ]
Technical Info
TIGH2U System Technical Product Specification - Revision 1.2
Detailed description of System functionality
[ tigh2u_tps_revision_1-2.pdf, 3.11 MB, Apr.20.2023 ]
Intel® Server Board I/O Module Hardware Specification - Rev. 1.2
[ d44901_004_io_module_hws_v1_2.pdf, 252.99 KB, Nov.27.2013 ]
Baseboard Technical Product Specification - Revision 1.7
[ d31979010_s5000pal_tps_v1_7.pdf, 2.99 MB, Nov.27.2013 ]
Server Board Family Datasheet - Rev 1.3
[ d38960006_s5000datasheet.pdf, 2.66 MB, Nov.27.2013 ]
Intel® RAID Software User's Guide
[ d29305008_raid_swg.pdf, 6.39 MB, Nov.27.2013 ]
Intel RAID Smart Battery AXXRSBBU3 Technical Product Specification - Rev. 1.3
[ d84273_003_axxrsbbu3_tps_r1_3.pdf, 156.02 KB, Nov.27.2013 ]
North American power cord specifications
[ northamericanpowercord.pdf, 27.49 KB, Nov.27.2013 ]
Intel® Remote Management Module 2 - User guide
[ e27084_001_intel_rmm2_user_guide.pdf, 4.13 MB, Nov.27.2013 ]
CRMS WEEE Statement
Kontron’s position on compliance to the WEEE Directive for its Communication Rackmount Servers (CRMS)
[ kontron-crms-weee-statement.pdf, 29.48 KB, Jul.03.2018 ]
Compatibility Matrix
TIGH2U Tested Hardware and Operating System List (THOL) - Rev. 2.5
List of tested hardware and operating systems
[ tigh2u_thol_2_5.pdf, 397.64 KB, Jul.03.2018 ]
Tested Memory List - Rev. 47.0
This document will be discontinued in March 2009. In the future, please refer to the online Server Configuration Tool for a complete list of tested memory at: http://serverconfigurator.intel.com/default.aspx
[ s5000pal_memlist_rev_47.pdf, 218.02 KB, Nov.27.2013 ]
Ordering Guide
TIGH2U Configuration Guide - Rev. 1.9
Guidance on what to order, and SKU definition
[ tigh2u_configguide_1_9.pdf, 513.99 KB, Nov.27.2013 ]
Quick Reference Guide
TIGH2U Hardware Reference Guide - Page 1 Front View
Graphic view of hardware assembly and replacement
[ e15526-004-tigh2u-front-ol.pdf, 2.71 MB, Nov.27.2013 ]
TIGH2U Hardware Reference Guide - Page 2 Back View
Graphic view of hardware assembly and replacement
[ e15526-004-tigh2u-back-ol.pdf, 3.63 MB, Nov.27.2013 ]
Services
Kontron Services Brochure
[ kontron-services-brochure.pdf, 8.9 MB, Dec.17.2020 ]
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